Name: Juralium
Author: Juralium

Question 1

Where do the case statuses come from?

Accepted Answer

We sync directly with the official USCIS Case Status API, USCIS Processing Times, the State Department's Visa Bulletin, EOIR's Automated Case Information system, PACER (via RECAP), ICE Detainee Locator, and NVC/CEAC. No middlemen — if a federal source has posted an update, you'll get it.

Question 2

How often are my cases checked?

Accepted Answer

Six times a day on a fixed schedule (early morning, midday and evening Eastern Time), seven days a week. By Monday you're already current.

Question 3

What if my case doesn't show up in the lookup?

Accepted Answer

The free lookup uses the official USCIS API and the configured immigration data sources. If the source hasn't indexed your case yet, no third-party tool will have it either. You can still enter the receipt or case number manually — monitoring starts as soon as the source publishes the first event.

Question 4

Are SMS and push notifications reliable?

Accepted Answer

We use Twilio for SMS (the same infrastructure banks and airlines use) and verify your phone number with a one-time code before activation. Push notifications are delivered through your browser or mobile device. If SMS fails to deliver, you still get the alert by email.

Question 5

How does the AI summary work?

Accepted Answer

Paste any notice or order text into the editor and the AI returns a plain-English executive summary. We run on Gemini and OpenAI with automatic failover: if one provider is down, the request runs against the other.

Question 6

What do you do with my data and my clients' data?

Accepted Answer

Your data lives on encrypted infrastructure and is never sold or shared with third parties for commercial purposes. You can request access, correction, or deletion at any time from your dashboard.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. Cancellation is one click from your dashboard. No contracts, no hidden fees. The free plan doesn't require a credit card.

Question 8

Is there a limit on how many cases I can monitor?

Accepted Answer

It depends on the plan. The free tier lets you start with a limited number. Paid plans raise that ceiling and the Firm plans remove it. See the Pricing section for the breakdown.

Question 9

Does Juralium replace USCIS.gov or the federal portals?

Accepted Answer

No. USCIS.gov, EOIR's portal, PACER, and the State Department site remain the canonical place to file documents, attend hearings, and view the formal record. Juralium is a monitoring layer on top: we tell you the moment something changes so you don't have to keep refreshing the official site.

Question 10

What if USCIS or one of the federal sources is down when you sync?

Accepted Answer

We retry automatically. If a scheduled sync fails, the system re-queues the request asynchronously until it goes through. Alerts are sent as soon as the source comes back online — nothing on your end.

Question 11

Can I monitor cases I'm not the attorney of record on?

Accepted Answer

Yes. Any public case — by receipt number or by docket — can be monitored, whether or not you're counsel of record. Useful for due diligence, opposing-party tracking, appellate watch, and pre-litigation review of debtors before filing.

Question 12

Which case types and immigration sources are supported?

Accepted Answer

USCIS receipts for all form types (I-130, I-485, I-589, I-765, I-130A, N-400 and more), USCIS Processing Times by service center and form, the State Department's Visa Bulletin (priority date alerts), EOIR Automated Case Information (immigration court hearings and decisions), PACER federal court filings, ICE Detainee Locator, and NVC/CEAC visa processing. Source coverage expands on a rolling basis.

Question 13

Can I share access with my team?

Accepted Answer

Yes on the Firm plan. Every attorney in the firm gets their own session, alerts route based on the case owner, and the data stays centralized instead of trapped in a single inbox.

Question 14

Is there a discount for bar associations, law schools, or legal clinics?

Accepted Answer

We offer institutional agreements for state and local bar associations, law-school clinics, and pro-bono organizations. Email support@neojuridico.com with the details of your organization and we'll get back to you.

Question 15

How do I get support if something breaks?

Accepted Answer

Email support@neojuridico.com during U.S. business hours. Incident reports get a human response — not a bot — within 24 business hours. Firm-plan customers have a direct support channel with a tighter SLA.

Question 16

Do I need a credit card to start?

Accepted Answer

No. The free plan doesn't require a card. If you upgrade later, you enter billing info at that point. Until then, your account works with zero commitment.

Stop checking case statuses one by one. We notify you the moment they change.

How it works

Create your free account

Drop in your receipts and case numbers

Get an alert the moment something moves

What it does for your practice

USCIS + Immigration data sync

Instant email alerts

AI summaries on demand

Plans that fit your practice

USA Immigration (USCIS)

USA Courts — Starter

USA Courts — Pro

USA Full Suite

Frequently asked questions

Start monitoring your cases today